Privacy Policy
SCOPE OF PROCESSING OF PERSONAL DATA
On various pages we use cookies to enable the use of certain functions of our website. The so-called ‘cookies’ are small text files that your browser can store on your computer. These text files contain a characteristic string of characters that enable the browser to be uniquely identified when you return to our website. The process of storing a cookie file is also called ‘setting a cookie’.
LEGAL BASIS FOR PROCESSING PERSONAL DATA
Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest consists in maintaining the full functionality of our website, increasing its usability and enabling a more individual approach to customers. We can only identify individual site visitors with the help of cookie technology if the site visitor has previously provided us with corresponding personal data on the basis of a separate consent.
PURPOSE OF DATA PROCESSING
The cookies are set by our website in order to maintain the full functionality of our website and to improve usability. In addition, cookie technology enables us to recognize individual visitors by means of pseudonyms, e.g. an individual, arbitrary ID, so that we are able to offer more individual services.
Terms and conditions
SCOPE OF PROCESSING OF PERSONAL DATA
On various pages we use cookies to enable the use of certain functions of our website. The so-called ‘cookies’ are small text files that your browser can store on your computer. These text files contain a characteristic string of characters that enable the browser to be uniquely identified when you return to our website. The process of storing a cookie file is also called ‘setting a cookie’.
LEGAL BASIS FOR PROCESSING PERSONAL DATA
Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest consists in maintaining the full functionality of our website, increasing its usability and enabling a more individual approach to customers. We can only identify individual site visitors with the help of cookie technology if the site visitor has previously provided us with corresponding personal data on the basis of a separate consent.
PURPOSE OF DATA PROCESSING
The cookies are set by our website in order to maintain the full functionality of our website and to improve usability. In addition, cookie technology enables us to recognize individual visitors by means of pseudonyms, e.g. an individual, arbitrary ID, so that we are able to offer more individual services.
Cookies
SCOPE OF PROCESSING OF PERSONAL DATA
On various pages we use cookies to enable the use of certain functions of our website. The so-called ‘cookies’ are small text files that your browser can store on your computer. These text files contain a characteristic string of characters that enable the browser to be uniquely identified when you return to our website. The process of storing a cookie file is also called ‘setting a cookie’.
LEGAL BASIS FOR PROCESSING PERSONAL DATA
Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest consists in maintaining the full functionality of our website, increasing its usability and enabling a more individual approach to customers. We can only identify individual site visitors with the help of cookie technology if the site visitor has previously provided us with corresponding personal data on the basis of a separate consent.
PURPOSE OF DATA PROCESSING
The cookies are set by our website in order to maintain the full functionality of our website and to improve usability. In addition, cookie technology enables us to recognize individual visitors by means of pseudonyms, e.g. an individual, arbitrary ID, so that we are able to offer more individual services.
Order Delivery Policy
Delivery Methods
Books ordered through Unfinished Love Stories are delivered via courier, based on the option selected at checkout.
- Standard courier – delivery in approximately 3 working days within Romania.
- Sinapseria rapid courier – next-day delivery after the order, only in Bucharest.
Delivery Costs
- Standard delivery in Romania: 20 RON
Order Processing Orders are processed within 24-48 hours from payment confirmation. During busy periods (holidays) and weekends, processing time may be longer.
Where can you track your order?
After shipping, you will receive an email with a tracking number to check the delivery status.
Thank you for being part of Unfinished Love Stories and for sharing the stories that deserve to be read!
Order Cancellation Policy
How to cancel an order?
If you placed an order and changed your mind, you can cancel it within 12 hours of order confirmation, as long as it hasn’t been shipped yet. To cancel, please contact us as soon as possible at [email protected], mentioning the order number.
Orders already shipped If the package has already been shipped, the order can no longer be cancelled, but you have the option to refuse the package upon delivery or initiate a return according to our return policy.
If you have any questions or need assistance, feel free to contact us at [email protected], and we will be happy to help!
Politica de livrare comandă
Modalități de livrare
Cărțile comandate prin Unfinished Love Stories sunt livrate prin curier rapid, în funcție de opțiunea selectată la finalizarea comenzii.
Curier standard – livrare în aproximativ 3 zile lucrătoare în România.
Curier rapid Sinapseria – livrare a doua zi după comandă, doar în București.
Costuri de livrare
Livrare standard în România: 20 lei
Procesarea comenzilor
Comenzile sunt procesate în 24-48 de ore de la confirmarea plății. În perioadele aglomerate (sărbători) și de weekend, timpul de procesare poate fi mai mare.
Unde îți poți urmări comanda?
După expediere, vei primi un email cu un număr de urmărire pentru a verifica statusul livrării.
Mulțumim că faci parte din Unfinished Love Stories și că duci mai departe poveștile care merită să fie citite!
Politica de anulare comandă
Cum poți anula o comandă?
Dacă ai plasat o comandă și te-ai răzgândit, o poți anula în termen de 12 ore de la confirmarea comenzii, atâta timp cât nu a fost deja expediată.
Pentru anulare, te rugăm să ne contactezi cât mai rapid la [email protected], menționând numărul comenzii.
Comenzile deja expediate
Dacă pachetul a fost deja expediat, comanda nu mai poate fi anulată, dar ai opțiunea de a refuza coletul la livrare sau de a iniția un retur conform politicii noastre de retur.
Dacă ai întrebări sau ai nevoie de asistență, scrie-ne la [email protected] și vom fi bucuroși să te ajutăm!